Shipping policy
Shipping Policy
Last updated: August 31, 2026
At Poetic Stitches, we want your order to arrive safely and as quickly as possible. Here's everything you need to know about how we ship! 🩷
Where We Ship We proudly ship to all 50 U.S. states! Whether you're in Hawaii, Alaska, or anywhere in between — we've got you covered.
Processing Time Because every item is hand-pressed and made to order just for you, please allow 3–7 business days for processing before your order ships. We take our time to ensure your piece is crafted with care.
Shipping Times Once your order ships, estimated delivery times are:
- Standard Shipping: 4–7 business days
- Expedited Shipping: 2–3 business days
Please note: shipping times are estimates provided by the carrier and are not guaranteed. Delays due to weather, holidays, or carrier volume are outside of our control.
Shipping Carriers We ship via USPS, UPS, and FedEx, depending on your location and the service selected at checkout.
Tracking Your Order Once your order ships, you'll receive a confirmation email with your tracking number. You can use it to follow your package every step of the way!
Lost or Damaged Packages If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date at kiara@poeticstitches.com with your order number and photos if applicable. We'll do our best to make it right.
Questions? We're always happy to help! 📧 kiara@poeticstitches.com
Thank you for shopping with Poetic Stitches — we appreciate every single order! 🩷